Returns & Replacements
At coopstyleuk.com, we want you to love your purchase. If you’re not completely satisfied, we offer a simple returns and replacements process.
Returns
You can return items within 30 days of receipt. Returned items must be unworn, unwashed, and in their original condition with all tags attached.
To start a return, please visit our returns portal at coopstyleuk.com and follow the instructions.
Exchanges
If you would like to exchange an item for a different size or color, please return the original item through our returns portal and place a new order for your preferred item. Exchanges are subject to stock availability.
Refunds
Once your returned item is received and inspected, we will process your refund to your original payment method. Refunds typically take 5–7 business days to appear.
Damaged or Faulty Items
If your order arrives damaged or faulty, please report the issue within 7 days of receipt through our returns portal. We will provide a replacement or refund as soon as possible.
Non-Returnable Items
Some items are non-returnable for hygiene or safety reasons, including:
- Swimwear
- Underwear
- Earrings
- Personalized items
Please check the product description before ordering.
International Returns
For international orders, please ensure you follow the returns instructions on our portal. Customers are responsible for return shipping costs unless the item is faulty or incorrect.
Need Help?
For guidance on your return or replacement, visit coopstyleuk.com. All queries are handled through the portal—no direct contact details are required.